Skip to content
Start free
Customer story · PRP London

One year of real clinic work.

PRP London Clinic used nuemed across thousands of live appointments, multiple practitioners and multiple locations. It was not a sandbox. It was the clinic’s working system.

Start freeVisit PRP London
nuemed treatment timeline at PRP London Clinic
Operational proof

Tested before it was sold.

Public bookings ran day and night while the clinic handled normal clinical work. The customer story covers the full journey, not a hand-picked feature demonstration.

~1 year
of live use
1,000s
of appointments
Multiple
doctors and locations
0
recorded downtime
nuemed aesthetic treatment timeline showing a real clinic workflow
Why it existed

The clinic put the product to work.

Using nuemed in live operations gave PRP London fewer disconnected tools, less repeated administration and one complete record of every appointment. It also gave nuemed practical feedback from another working clinic.

  • Built around live staff behaviour
  • Tested with concurrent users
  • Improved against real edge cases
What ran live

The whole appointment. Not one isolated feature.

The live use covered patient access, clinical work and the operational work that follows it.

Public and internal bookingPatients booked online while staff managed consultations, treatments and reviews from the same calendar.
Consultations and treatmentsEvery appointment followed the right workflow, with treatment-specific records when clinical work took place.
Consent and intakeGeneral intake, treatment consent and repeat check-in forms were used without asking patients for the same history every time.
Treatment evidenceBefore-and-after photos, injection markings and product or batch-detail photos stayed with the treatment record.
Clinical communicationMedical notes, recommendations and follow-up requests moved directly from the appointment to the patient.
Clinic operationsMultiple practitioners used scheduling, commissions, analytics, finance and VAT reporting across locations.
A treatment record

From booking to a completed treatment record.

Every treatment followed the same accountable sequence while still adapting to the practitioner and prescriber involved.

  1. 01
    PrepareBooking, intake, treatment-specific consent and prescriber approval where required.
  2. 02
    TreatMedical notes, product or batch-detail photos, markings and before-and-after images.
  3. 03
    CompleteRecommendations, patient email, follow-up reminders and a locked treatment record.
nuemed clinic analytics dashboard
Beyond the treatment room

The operational work was tested too.

PRP London also used the system around the appointment: practitioner hours, commissions, split earnings, analytics, VAT settings and clinic reporting.

Practitioner hoursCommissionsSplit earningsAnalyticsVAT reportingActivity logs

Explore the work behind the proof.

Aesthetic clinic softwareSee the complete injectables and treatment workflow.ExploreHealthcare CRMPatient follow-ups, recalls and communication in one system.ExploreAbout nuemedWhy the platform was built from real clinic work.Explore

Put nuemed to work in your clinic.

Free for one practitioner with up to 20 patient records. Review the setup with your team before using live patient data.

Start freeMessage us on WhatsApp
Message us