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Security

Built like patient data deserves.

Nuemed describes encryption, backups, role-based access, audit logging and isolation between clinics. AI workflows use controls designed to minimise patient identifiers. No system or automated filter can guarantee absolute security or perfect detection.

The practices

How we protect your patients.

Encrypted & backed upPatient data is encrypted at rest and in transit, and backed up.
Role-based accessGranular permissions mean each person sees only what they should. Even an admin cannot freely browse.
Full audit trailEvery action is logged, who did what and when, so nothing is untraceable.
Tenant isolationYour clinic’s data is walled off from every other clinic, by design.
NueShield

AI workflows designed to minimise patient identifiers.

NueShield lets the AI understand a stripped request, then opens the permitted workflow while the authorised user stays in control.

How NueShield works
  1. 01
    StripNueShield applies controls designed to reduce patient identifiers before AI processing.
  2. 02
    IntentThe AI identifies the requested workflow from a filtered request, with human review and normal permissions.
  3. 03
    Guidenuemed opens the correct permission-aware workflow for the authorised user to review and complete.

Security questions, answered.

NueShield is designed to minimise patient identifiers before AI processing. Automated filtering can miss a reference, so users should avoid unnecessary identifiers and review the output. See the Privacy Policy for the applicable processing details.

It is encrypted at rest and in transit, backed up, role-restricted and audit-logged, with each clinic’s data isolated from every other.

No. Access is governed by roles, and even an admin cannot freely browse patient data.

On enterprise cloud infrastructure in the EU, encrypted and backed up.

Review the safeguards behind the workflow.

Free for one practitioner with up to 20 patient records. Review the setup with your team before using live patient data.

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